Tow-N-Go Trailer Rental Safety Protection Plan Options
N-Go by Tow-N-Go offers optional trailer rental safety protection plans to help reduce out-of-pocket costs and give you peace of mind during your trailer rental. These plans are designed to cover accidental damage and provide roadside assistance benefits, with clear terms, exclusions, and deductible details.
Tire & Roadside
- One (1) tire repair or replacement ($200 Deductible)
- Blowouts, flats, or road hazard damage ($200 Deductible)
- 24/7 coordination of roadside assistance (Within 50 Miles)
- Wheel bearing failure
- Damage to trailer caused by blowout.
- Damage due to excessive speed or off road use.
- Deductible: Renter is responsible for the first $200 of any tire claim. If damage is under $200, renter pays full cost.
Basic
- Accidental damage to trailer frame, decking, jack, wiring, fenders, or lighting during normal use.
- Vandalism (with police report).
- Theft of trailer (requires police report and proof of locking/hitch security).
- Tire damage or blowouts
- Damage from misuse, overloading, off-road use, or unsafe towing setup.
- Damage due to failure to secure trailer or improper use.
- Losses from natural disasters, unless otherwise stated.
- Deductible: Renter is responsible for the first $1500 of any covered claim, unless otherwise stated. If damage is under $1500, renter pays full cost.
Deluxe
- Accidental damage to trailer frame, decking, jack, wiring, fenders, or lighting during normal use.
- Vandalism (with police report).
- Blowouts, flats, or road hazard damage ($200 Deductible)
- 24/7 roadside assistance coordination. (Within 50 miles)
- Damage due to failure to secure trailer. ($2500 Deductible)
- Damage from misuse, overloading, off-road use, or unsafe towing setup.
- Theft of trailer (requires police report and proof of locking/hitch security).
- Deductible: Renter is responsible for the first $2500 of any covered claim, unless otherwise stated. If damage is under $2500, renter pays full cost.
Terms & Conditions:
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The Rental Protection Plan is optional but must be purchased prior to or at the time of rental.
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This plan does not act as insurance and may not satisfy any legal or lender requirements.
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Renter is still fully responsible for any tire damage, regardless of cause.
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The cost of this protection plan is non-refundable once the rental period has started.
- Protection plans do not cover personal liability or damage to third-party property.
- Any claims must be reported within 24 hours of the incident, including photos and a completed police incident report.
- Rental protection becomes void if the equipment is operated at excessive speeds, towed by any vehicle not listed on the rental agreement, or used by an unauthorized operator.
Acknowledgment:
By choosing either protection plan, you acknowledge and accept the terms, limitations, and applicable deductible and service area restrictions.
What our customers are saying...
Saved us a lot of time when we hit an unexpected object in the road.
Unfortunately, our trailer rentals' tires were stolen from our driveway. Called Tow-N-Go and they came out that morning with two replacement wheels.
Got a nail. Had a slow leak. We got to a safe place, called, and Tow-N-Go responded within 1 hour, and the tire was replaced swiftly.
Frequently Asked Questions
✅ Benefits of N-Go Trailer Rental Safety Protection Plan (SPP Plan):
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Reduced risk of high repair or replacement bills.
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24/7 roadside coordination support.
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Peace of mind on long hauls or remote trips.
✅ Why Add These Plans?
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Helps limit your financial responsibility
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Provides roadside support during emergencies
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Reduces stress during unexpected situations
No. N-Go Trailer Rental Safety Protection Plans are non-refundable and optional and must be selected before rental begins
✅ When Your Auto Insurance May Cover a Trailer Rental:
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Liability Coverage:
Most standard auto insurance policies extend liability coverage to small, non-commercial trailers (like utility or cargo trailers) while they are attached to your insured vehicle. This covers damage or injury you cause to others, not damage to the trailer itself. -
Trailer Size & Use Matters:
Coverage usually applies only to light-duty trailers (often under 2,000 lbs or under a certain length) and for personal use. If you're using a trailer for commercial purposes, you likely need commercial auto coverage.
❌ What Your Auto Policy Usually Doesn't Cover:
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Physical damage to the rented trailer (collision, theft, vandalism, etc.)
Unless your policy specifically lists trailers or includes a rider for rented trailers, damage to the trailer itself is typically not covered. -
Tire damage, wear and tear, or mechanical failure
These are almost never covered. -
Unhitched trailers
If the trailer is not connected to your vehicle and causes damage (e.g., rolls away), it may not be covered. -
Loss-of-use fees charged by the rental company
If the trailer is damaged and can’t be rented out while it’s being repaired, your auto insurance may not reimburse those costs.
✅ What You Should Do:
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Call your auto insurance provider and ask:
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Does my liability coverage extend to rental trailers?
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Is physical damage to the trailer covered?
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Are there weight or size restrictions?
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Are commercial rentals excluded?
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Consider supplemental coverage:
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Tow-N-Go’s Rental Protection Plans can fill in the gaps, especially for physical damage and tire issues.
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Your credit card may offer limited rental trailer protection if you pay with it — but check the fine print.
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Bottom Line:
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Your auto insurance likely covers liability for small, personal-use trailers while attached to your vehicle.
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Physical damage to the trailer is usually not covered — so getting a rental protection plan is a smart move unless you’ve confirmed your policy includes it.
If you damage Tow-N-Go rental equipment without purchasing the optional protection plans, you are fully financially responsible for all damage, repair, or replacement costs, including:
🔧 What You're Responsible For:
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Full cost of repairs for any physical damage to the trailer or equipment
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Replacement value if the trailer is totaled or stolen
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Labor costs for repairs or recovery
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Parts and materials
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Tire repair or replacement for flats, blowouts, or road hazard damage
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Loss of use fees (if the trailer can’t be rented out while being repaired)
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Recovery costs if the trailer needs to be towed or brought back from an unauthorized location
⚠️ Important Notes:
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Even if the damage was accidental or not your fault (e.g., another driver hits the trailer), you're still responsible unless their insurance pays out.
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Auto insurance policies rarely cover damage to rental trailers, unless you’ve confirmed coverage with your provider.
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If a trailer is returned damaged without a report, you're liable for all damages discovered during post-rental inspection.
✅ How to Protect Yourself Next Time:
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Purchase the Tow-N-Go Basic Damage Waiver to limit your financial liability.
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Add the Tire & Roadside Assistance Plan for tire-related incidents and peace of mind during transport.
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Always inspect the trailer with Tow-N-Go staff before and after rental and document any pre-existing damage.
Yes — if you decline coverage, you are still 100% financially responsible for any damage to the trailer, regardless of fault, unless another party’s insurance pays for it.
Here’s what that means in plain terms:
🔍 Even if it’s not your fault, you’re responsible if:
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Another driver hits the trailer — and their insurance doesn’t cover it or can’t be identified.
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The trailer is vandalized or stolen.
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A tire blows out due to road debris or potholes.
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Weather or roadside conditions cause damage.
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Someone else damages the trailer while it’s parked.
🧾 What You May Have to Pay For Without Coverage:
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Full cost of repairs or trailer replacement
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Tire repairs/replacement
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Labor and parts
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Loss-of-use fees while the trailer is out of service
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Any applicable recovery or towing fees
🛡️ Why This Happens:
When you decline optional rental coverage, Tow-N-Go has no contractual obligation to waive damage charges — even if the incident wasn’t caused by you directly. The trailer is in your possession and under your care, so you assume full responsibility.
✅ What You Can Do:
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File a claim with the at-fault party’s insurance if possible
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Check with your own auto or homeowner’s insurance (but trailer damage is often excluded)
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In future rentals, consider purchasing the Tow-N-Go Damage Waiver and Tire/Roadside Plan to limit or eliminate this risk
Yes — Tow-N-Go Trailer Rentals will bill you for any damage to their rental equipment if you decline optional coverage and the trailer is returned with damage, regardless of who caused it.
🔧 Here’s What You Can Expect if You Return Equipment Damaged Without Coverage:
✅ Tow-N-Go will:
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Inspect the trailer upon return.
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Document and assess the damage (with photos and repair estimates).
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Send you an itemized bill for:
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Repair or replacement costs
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Parts and labor
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Tire repair or replacement (if applicable)
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Loss-of-use fees if the trailer is out of service during repairs
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Recovery fees if the trailer was abandoned, stuck, or damaged in an off-road or unauthorized area
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💳 Payment Responsibility:
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You are contractually obligated to pay for any damage that occurs while the trailer is in your possession.
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If payment is not made, Tow-N-Go may:
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Charge your credit card on file (per your rental agreement)
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Send the invoice to collections
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Pursue legal recovery if necessary
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🛡️ Avoiding These Charges:
To avoid being billed, you can:
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Purchase the Rental Protection Plan (limits your liability with a deductible).
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Add the Tire & Roadside Assistance Plan (covers tire blowouts, flats, and service calls).
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Review the trailer with Tow-N-Go before and after rental, and report all incidents immediately.
Yes — and here’s why it’s a smart move:
✅ Peace of Mind
Without coverage, you’re fully responsible for any damage to the trailer — even if it’s not your fault. This includes accidents, theft, vandalism, tire blowouts, or weather-related damage. Tow-N-Go’s optional protection plans reduce or eliminate your out-of-pocket costs in these situations.
🔧 Real-World Scenarios Where Coverage Helps:
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A driver rear-ends you while towing — you’re still on the hook if their insurance doesn’t pay.
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A tire blows out on the highway — you’ll pay for replacement and roadside help unless you have coverage.
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A trailer is damaged or stolen overnight — you could be charged thousands if you declined protection.
📉 What Coverage Can Save You From:
| Without Coverage | With Protection Plan |
|---|---|
| Full repair or replacement cost | $500 deductible (Basic Plan) |
| Pay for blown tire & labor | $0 with Tire Coverage (1 tire) |
| Pay for towing or recovery | Covered within 50 miles |
| Loss-of-use fees | Waived |
💰 Affordable Protection Options:
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Basic Damage Waiver: Covers accidental damage to the trailer (minus tires). Includes a low deductible.
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Tire & Roadside Add-On: Covers one tire replacement and includes roadside assistance within 50 miles.
👇 Final Word:
If you're not 100% sure your auto insurance covers trailer rentals, or you simply want to avoid surprise costs, buying Tow-N-Go’s coverage is a smart, affordable way to protect yourself.
One small upfront cost could save you thousands.
